Top 12 IT Outsourcing Companies - 2021 Guide

Outsourcing used to be a word that had a bad connotation in some places. Complaints about lost jobs and people who disregarded the local economy were factors that shoved outsourcing companies into an uncomfortable position. 

However, in the last five or ten years, there's been a massive change in the way people perceive outsourcing. Now, it's more of a necessity than it is an option. Outsourcing helps your company get more valuable time and space to concentrate on your business's core area. 

It's better than focusing a considerable amount of company funds and resources on something that can be done efficiently and cost-effectively by outsourcing companies. 


What Defines Top-Class Outsourcing Companies? 

So how can you determine a top-class outsourcing company? Professional outsourcing firms (the good ones) should have a presence worldwide. The company should assist their clients in making use of every resource available in an international market. That's the first point. 

Secondly, service providers should provide a high level of operational experts that are highly talented. These talented experts should be able to fit into a company's most specific needs. Ultimately, they have to prove that they can enhance the daily operations with quantifiable and measurable Key Performance Indicators (KPIs). 

Managers that focus on purchasing, for example, prefer statistics and benchmarks. That’s because it helps them to know which areas need improvement.  

Finally, the partners in the outsourcing business relationship should benefit from any agreement they signed. There has to be a mutual benefit so that both sides will continue to be in business together. 

So who does the three points best? In this guide, we'll show you the top 12 outsourcing companies in the United States.

Let’s begin. 


The Best IT Outsourcing Companies In the United States 


Plaxonic Technologies 

Plaxonic Technologies believes they can "drive your business on the wheels of digitalization." They are bent on "setting goals, breaking them, and setting new goals all-over again to deliver remarkable results." 

The company has some of the most highly intellectual minds in the world working together to create advanced technologies. They are experts in engineering smart IT and BPO solutions capable of understanding, meeting and delivering clients' expectations. 

Plaxonic Technologies have years of experience and smart strategies used to serve the constantly changing corporate world. They offer services in the areas of: 

The company has highly skilled people from different fields. Due to that, they’re able to give clients a unique perspective on any project they embark on. Plaxonic Technologies develop solutions that: 

  • Never becomes obsolete 
  • Supports their clients to grow their business 
  • Build a long-lasting relationship between their clients and them 
  • Ensures that their clients produce excellent results on a global scale 



Skelia is an international organization specializing in creating stable cross-border corporations with the best IT and engineering talents. They sort these talents throughout the United States, the Netherlands, Eastern-Europe, Poland, Ukraine, the United Kingdom, and many more. 

For more than a decade, Skelia has offered staff augmentation services to different types of clients. The clients range from startups to Fortune 500 companies. The company can match highly skilled professionals with your company's processes, tools, and culture while providing excellent cooperation tools. 

Creating this perfect cooperation is critical for Skelia because it leads to your nearshore team's 100% commitment. It also helps you to take full control of your operations across borders. The company's core capabilities are finding, attracting, developing, and maintaining top-quality professionals who fit your specific needs. 

Additionally, Skelia provides all the relevant support and infrastructure you need, such as: 

  • VoIP, 
  • Dedicated facilities 
  • Training 
  • HR support 
  • Networking and other services 


Cyber Infrastructure, Inc. 

Cyber Infrastructure Inc mission is to empower and improve the lives of clients through comprehensive technology solutions. The company designed its services to expand your business on a whole new level and decrease the gap that separates you from your success. Thus, ensure that you achieve your business objectives. 

The firm has more than 12 years of experience in the area of IT. They have the right professionals to assist you with all your technological needs. Over the years, Cyber Infrastructure Inc. has consistently delivered the best solutions for its clients worldwide. 

Cyber Infrastructure Inc. has set itself as one of the leading outsourcing companies that offer exceptional technology services and solutions. They always adhere to global standards and the latest technological trends. The company provides services such as: 

  • Open source development 
  • Mobile application development 
  • Application development 
  • Cloud infrastructure implementation 
  • Digital marketing 
  • Front-end design 
  • Business intelligence and analytics 



ScienceSoft is a software development services and IT consulting firm established in 1989. The company began as a small AI product firm, then changed to IT services in 2002. Since then, they’ve helped companies to grow their business performance and acquire new customers. 

With more than 31 years in IT, ScienceSoft has extensive experience in: 

  • ERP, 
  • Ecommerce, 
  • CRM, 
  • Data analytics 
  • Information security
  • DMS and many others. 

ScienceSoft has also built up expertise in: 

  • Computer vision 
  • Virtual Reality (VR) 
  • Augmented Reality (AR) 
  • Internet of Things (IoT) 
  • Machine learning
  • Big data 

The organizations have thorough knowledge in healthcare, retail, manufacturing, banking, logistics, and other significant areas. They have partnerships with IBM, Salesforce, AWS, and Microsoft. ScienceSoft also holds six Microsoft Gold Competencies, including: 

  • Application development 
  • Collaboration and Content 
  • Datacenter 
  • Data platform
  • Messaging



ZS is passionately dedicated to helping their clients and the client's customers to thrive. They work side by side to enhance customer value and results. The organization is a worldwide professional service that uses profound industry expertise, technology, and cutting-edge analytics to develop its clients' solutions worldwide. 

The firm is exclusively centered on helping businesses boost their overall performance. And also grow their revenue and market share through the use of end-to-end sales and marketing solutions. ZS can accomplish this through customer strategies and insights, technology, and operations. 



For almost 20 years, Synoptek has worked with numerous clients, ranging from mid-market to Fortune 100 companies. The organization's goal is to help its client innovate and attain their objectives through consulting and technology management. 

The company has proven track records of their success, with more than 800 employees that serve over 1,200 clients worldwide. Throughout the years, Synoptek has grown to become a prominent company in the technology industry. 

They’ve been recognized as one of the Top 100 Cloud Services Providers and Top Managed Services Providers. According to Synoptek, they recruit only the most talented people with unique leadership skills, including an exceptional degree of technical expertise. 


SSR Tech Vision 

SSR Tech Vision provides exceptional customer support services to leading corporations throughout the United States and India in numerous industries. The company was established in 2015. They have outstanding experience in outsourcing customer support services for your business. 

With the latest technology and infrastructure, they can solve intricate problems related to your business. Their cost-effective services make it possible for you to achieve your business objectives and expand your company. 

SSR Tech Vision has a robust outsourcing model, particularly for businesses in the United States who want to grow in their respective fields. The company’s portfolio of services include: 

  • Healthcare support services 
  • E-commerce support services 
  • Back office support services 
  • Business development outsourcing services 

The company is one of the best IT outsourcing companies that provide value for their clients, including customized solutions that meet your requirements. 



ELEKS one of the top IT outsourcing companies in the United States with extensive years of experience in software development outsourcing. The firm has over 600 end-to-end projects with about 1,400 software experts. They provide high-quality IT solutions for clients around the globe. 

The firm has an ISO:27001 and ISO:9001 certification and holds immense expertise in providing:

  • Custom software development
  • QA
  • Product design 
  • Consultancy services that adapt to changing demands
  • Saving your company’s operational costs 

ELEKS has received numerous awards over the years. For example, the International Association of Outsourcing Professionals (IAOP) awarded ELEKS the Best of the Global IT Outsourcing Company. GoodFirms also awarded them as the Top Software Development & IT Outsourcing Company in the United States. 

The company is dedicated to providing high-end innovations that can help you stay ahead of your competitors. According to ELEKS, they have deep care about your immediate needs and long-term objectives. 


Infosys BPM 

Infosys BPM is the Business Process Management (BPM) subsidiary of Infosys Ltd, established in 2002. The firm specializes in integrated end-to-end outsourcing and provides transformational advantages to its clients via: 

  • Innovative business frameworks,
  • Automation, 
  • Leading-edge technology platforms, 
  • Continuous productivity improvements, and 
  • Process re-engineering. 

The company operates in the United States, Poland, India, Ireland, South Africa, China, Mexico, Singapore, and many others. Infosys BPM can help you to achieve: 

  • Cost reduction, 
  • Enhance process efficiencies,
  • Improve effectiveness and 
  • Provide quality customer experience. 

The firm has received more than 60 awards and recognitions throughout the last five years from industries such as SSON, GSA, Outsourcing Center, etc.  


Concentrix is a technology-based global business service that specializes in customer engagement and enhancing business performance. The firm partners with determined and forward-thinking executives worldwide to secure their business future. And also to stay ahead of their competitors and satisfy customer expectations. 

According to Concentrix, it's about harnessing the sentiment and developing an emotional connection that keeps customers fanatic about your business. That's where they come in. Their primary purpose is to build outstanding customer engagement, fast-track digital transformation, and provide actionable insights. 



Wipro Limited is one of the top global IT, Business Process Services (BPO), and consulting companies in the United States. The company focuses on: 

  • Hyper-automation,
  • Cloud,
  • Analytics, 
  • Cognitive computing, and 
  • Emerging technologies.

Through these areas, Wipro can help its clients to adapt seamlessly to the digital world. The company is recognized worldwide for its strong dedication to sustainability, an extensive portfolio of services, and excellent corporate citizenship. 

The company has received countless awards and recognitions over the years. They won the Global Breakthrough Partner of the Year from Pivotal Software (2019), received a 90 out of 100 on the 2020 Corporate Equality Index, etc.  


Espeo Software 

Espeo Software is committed to providing high-end product development, design, and testing. For more than ten years, the company has successfully crafted top web and mobile products. These products are built to accelerate the growth of their client's businesses. 

The company has an agile team that meets the technical and business needs of your business. They deliver custom applications and customized pre-developed solutions that meet their client's needs and vision. 

Espeo Blockchain, another brand of Espeo, provides full-service for changing your blockchain concept into a complete decentralized product. They have blockchain consultants that will help you go through the blockchain development process, which can be complicated. 

The company also provides blockchain training anywhere you want. They also help you launch an STO. They advise, analyze, and provide technology that solves your problem. 



One of the substantial significant roles in the industry today is outsourcing companies. And there are numerous reasons why corporations decide to outsource IT services in the United States. Years ago, companies outsourced certain IT services when they had too much on their hands. 

Others even outsourced when there was not enough space or resources to perform activities different from the core business. However, things have changed. There are relevant reasons why there's the need to outsource IT services. 

Technology is rapidly changing, and the competition in the industry is growing fiercer. You'll need a helping hand to gain a competitive advantage. And that's where IT outsourcing companies come in.

You can go through the list explained above to find the company that fits your business needs. Narrow it down and choose the right IT outsourcing firm for your company. If you have any questions, don't hesitate to get in touch. We'll gladly assist you. 

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