Highland Solutions is a customer experience firm that helps people-first organizations innovate with discipline. Focused on CX strategy, custom software, product design, and CRM implementation to help people grow by creating digitally powered journeys. Highland is committed to accessibility. This is not only for their physical office but for all the digital products they build. They make it accessible for people who have some kind of disability or unique needs, including hearing, visual, cognitive or motor impairments. They work to ensure they provide equal access to all their users. The services they offer include Custom experience, Product & Service Design, Custom Software, SugarCRM, OutSystems. Brian Sutherland founded Highlands Solutions in 1999 in Chicago with the expectation to build a company that hired people who cared about one another and that they did meaningful work. As an organization who recognizes and develops people who live with integrity, are motivated and share their same core mission; to work for the good of other people. Regarding the industries, they have experience working with Healthcare & Medical, Manufacturing, NGOs, Business Services and Education. Over the years they have worked vastly with medium-sized enterprises but occasionally have worked with multimillion-dollar enterprises and small startups.
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